FAQ

Sizing & Fit 

How do I find my size?

We recommend checking our size guide before ordering. If you're between sizes, we suggest sizing up for a more comfortable fit. Still unsure? Feel free to reach out, and we'll help you find the right fit.

What if something doesn't fit?

No worries! We accept exchanges for a different size within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

 

Shipping

How long does processing take?

Orders are typically processed within 1–4 business days.

How long does shipping take?

Standard shipping usually takes 5–7 business days after processing. 

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $49.99.

Do you ship internationally?

Currently, we ship only within the United States.

 

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Refunds are issued back to your original payment method. Items must be unworn, unwashed, and in original condition with tags attached. Final sale items are not eligible for return.

How do I start a return or exchange?

Email us at coffeephirststore@gmail.com with your order number and reason for return. We'll send you instructions within 1–2 business days.

When will I receive my refund?

Once we receive and inspect your return, your refund is processed within 5-7 business days to your original payment method.

 

Orders

How do I track my order?

You'll receive a tracking number via email once your order ships. 

Can I modify or cancel my order?

We process orders quickly! Please contact us as soon as possible if you need to make changes. We can't guarantee modifications once an order is being processed, but we'll do our best.

How do I contact you?

You can reach us at coffeephirststore@gmail.com or through the contact form on our website. We respond within 1–2 business days.